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Coronavirus Cruise Cancellation Policies

Can I cancel my cruise due to Coronavirus? Cruise Lines are now modifying cancellation Policies for better flexibility and to help concerned travellers who are worried about Covid 19. Coronavirus cruise cancellation policies vary and have been put in place to give peace of mind to travellers in these uncertain times.

Passengers that have a cruise booked or who are worried about their health when travelling due to the coronavirus can feel safer and cruise with confidence as cruise companies change cancellation policy’s temporarily. The changes vary from being able to cancel with as little as 24hrs hours notice or delaying the final balance payments. Some cruise lines are even offering onboard cruise credit and spending money if passengers wish to still cruise on their chosen date. This will give plenty of passengers confidence to book a cruise in this time of concern.

Let’s look at the cruise ships protocols and which cruises have Coronavirus cruise cancellation policies in place.

Azamara Cruise cancellation updated policy

Azamara’s has a new “Cruise With Confidence” policy which will allow passengers to cancel up to 48 hours before sailing. Those who cancel will receive a full credit for use on a future sailing of their choice in 2020 or 2021. This policy applies to both new and existing cruise bookings for cruises with a sailing dates before July 31, 2020.

Carnival Cruise Lines

Carnival has updated its policy to provide options to reschedule any cruise booked between March 6 and May 31, 2020. The Carnival Cruise line is also offering extra incentives for passengers who go ahead with their cruise vacation. If Guests choose to keep their booking for departures between March 6 and May 31 will receive the following Onboard Credit (OBC) amounts:

  • $100 per cabin for 3 and 4 day cruises
  • $150 per cabin for 5 day cruises
  • $200 per cabin for 6 day and longer cruises
    Carnival will automatically apply the onboard credit to your sail and sign if you opt to sail. 

For passengers who booked before March 6, 2020, if you decide to change vacation plans, Carnival will allow those booked on sailings between now and May 31 to move their booking to a new date and receive a Future Cruise Credit in the amount of the non-refundable cancellation fee. ( The FCC must be used for a sailing by March 31, 2021.)

Guests booked on sailings departing between March 9 and March 31 can move a booking to a future date up to three days before sailing. 

For sailings departing between April 1 and May 31 guests can move a booking to a future date by March 31.

Aerial Carnival Sunshine, How To Choose The Right Cruise Line For A Family Cruise Coronavirus cruise cancellation policies www.cruisingkids.co.uk

Celebrity Cruises

Celebrity Cruises Coronavirus Cruise Cancellation Policies are cruise with confidence policy.

Up infill July 2020 you can change your sailing up to 48 hours before you cruise. You will receive a 100% cruise credit to use through till the end of 2021.

See their coronavirus updates here.

Disney 

Disney has a new temporary policy allows guests cruising with Disney to cancel trips scheduled to sail before May 31st as little 24hrs in advance. Future cruise credit must be redeemed within 12 months of their original cruise date. They have also introduced new coronavirus guidelines.

Holland America Line new policy change

In order to give Holland America Lines passengers a greater peace of mind on their next cruise vacation Holland America Line has announced new program policies to offer greater flexibility and choice during these uncertain times.

This new with Confidence Program Allows for Cancellation

Holland America lines states, any cancellation will receive a Future Cruise Credit (FCC) for the amount of the paid fare which can be used for another cruise in 2020 or 2021. The FCC must be booked by Dec. 31, 2020, and the cancellation must be made with a minimum of 72 hours in advance of departure date but no later than March 31, 2020. However, guests booked between now and March 9, 2020 may also cancel under this new policy despite being within 72 hours.

For those who choose to keep their cruise plans on departures through May 31, 2020. Guest can enjoy an Onboard Spending Credit of;

US$200 per stateroom/US$100 per person for voyages longer than 7 days

US$100 per stateroom/US$50 per person for voyages less than 6 days

Holland and America have also implied a new “compassion Policy” for guests with specific individual health situations that impact their ability to safely travel during these times. For those guests who are able to provide supporting documents from their health care provider, Holland America Line will issue them a Future Cruise Credit.

This “Compassion Policy” offer is available for guests booked on any sailing, regardless of departure date.

Foe new bookings to help cruisers feel more comfortable about a future booking, Holland America Line also is offering a new Book with Confidence program that allows for cruise cancellation.

Under this ‘Book with Confidence” policy guests who make a new booking by April 30, 2020, for itineraries that depart on or before Oct. 15, 2020, can cancel for any reason and receive a Future cruise credit. The cancellation must be made up to 30 days before departure.

NCL

 Norwegian Cruise Line, has introduced to guests a “peace of mind policy”

Norwegian is making it easy to book with confidence. Beginning March 10th, 2020, guests who have a voyage booked through September 30th, 2020 may cancel up to 48 hours prior to embarkation and receive a 100% future cruise credit to be used through December 31, 2022.

Final payment for Norwegian’s June and July voyages are now not due until 90 days prior to sailing, rather than the usual 120 days. Up until 60 days prior to sailing, rather than the usual 120 days.

The cruise line has also relaxed its policy on name changes allowing the substitution of another passenger for the original passenger booked on a the cruise. Rather than viewing any name change as a cancellation, the restriction on name changes is waived up to 45 days prior to sailing.

P & O

P & O see their Coronavirus updates and tips for before you travel here.

Princess cruises

Princess Cruises is temporarily changing its cancellation policy for cruises and cruise tours departing up to May 31, 2020. Princess cruise line is implementing a revised policy to assist guests making decisions regarding their cruise holidays during the evolving worldwide COVID-19 situation. 

The details vary by departure date: 

April 3 or earlier: Cancel up to 72hrs before sailing to receive a Future Cruise Credit (FCC) for 100% of cancellation fees 

April 4 – May 31: Cancel by March 31, 2020 and receive receive a FCC for 100% of cancellation fees 

For cruises from June 1 – June 30, the final final payment moves to 60 days prior to sailing from 90 days 

Guests that choose to keep their booking for departures between March 9 and May 31 will receive the following complimentary onboard spending money:

  • $100 per cabin for 3-day and 4-day cruises
  • $150 per cabin for 5-day cruises
  • $200 per cabin for 6-day and longer cruises

Royal Caribbean

Royal Caribbean has updated their cancellation policy due to coronavirus you can now Cruise with Confidence.

For sailings departing on or before July 31st, 2020: 

Cruise with Confidence: Cancel up to 48 hours before you sail and get a future cruise credit good through 2021.

Silversea Cruises

For sailings departing on or before July 31st, 2020: 

Silversea new Cruise with Confidence policy allows passengers to Cancel up to 48 hours before you sail and get a future cruise credit good through 2021. This includes all sailing up until the 31st of July 2020.

Which Cruise Lines Have Cancelled Cruises Due To Coronavirus

Click here for a full list of cruise line cancellations.

Do you know of any other Coronavirus cruise cancellation policies? let us know.

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